Privacy Policy
1. Who We Are
AETHER Simulation (“AETHER”, “we”, “our”, “us”) operates the website https://aether-ai.eu (the “Site”) and the related cloud platform for AI-powered molecular-simulation services (the “Service”). If you have questions, contact us at hello@aether-ai.eu.
2. Scope of This Policy
This policy explains how we collect, use, store, share and protect your personal data when you visit the Site, create an account, or use the Service.
3. Data We Collect
a. Information you provide directly
• Account data: name, e-mail address, password, affiliation, billing details.
• Support or survey data: messages, feedback, questionnaire responses.
b. Information collected automatically
• Log files: IP address, browser type/version, pages visited, date/time stamps.
• Device data: operating system and basic hardware information.
• Usage data: clicks, navigation paths, error reports.
• Cookies and trackers (see Section 7).
4. Legal Bases (GDPR Article 6)
We process your data only when we have a lawful basis to do so:
• Performance of a contract (provision of the Service).
• Legitimate interests (Site security, fraud prevention, product analytics).
• Consent (marketing e-mails, optional cookies).
• Legal obligation (tax or accounting records).
5. How We Use Your Data
• To create and manage your account.
• To provision GPU resources and run your simulations.
• To generate invoices and process payments.
• To provide support, bug fixes, and security alerts.
• To improve the Site and the Service through aggregated analytics.
• To send product updates or marketing material (with opt-out).
6. Data Sharing & Disclosure
We do not sell personal data. We share it only with:
• Cloud-infrastructure providers (EU data centres) that host our servers.
• Payment processors (e.g., Stripe) for billing.
• Analytics providers (e.g., Plausible, Matomo) with IP anonymisation enabled.
• Legal authorities if required to comply with law or defend our rights.
All third-party processors are bound by data-processing agreements consistent with GDPR.
7. Cookies & Similar Technologies
The Site uses essential cookies for authentication and session management. Optional analytics cookies are used only with your consent. You can withdraw consent or block cookies in your browser settings; some features may then not function.
8. International Data Transfers
By default, data are stored on servers located in the European Economic Area (EEA). If we must transfer data outside the EEA—for example, when a support ticket is handled by non-EU staff—we rely on Standard Contractual Clauses or an adequacy decision.
9. Data Retention
• Account data: retained while your account is active and up to 6 years thereafter for legal compliance.
• Simulation data: retained 90 days by default; you may delete earlier via the dashboard.
• Log data: retained for 12 months for security auditing.
10. Security Measures
We employ encryption in transit (TLS 1.3) and at rest (AES-256), least-privilege access controls, regular penetration testing, and continuous monitoring. No Internet transmission is 100 % secure; you use the Service at your own risk.
11. Your Rights (EU/UK Residents)
You may request:
• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Erasure (“right to be forgotten”).
• Restriction or objection to certain processing.
• Data portability in a machine-readable format.
To exercise these rights, e-mail contact@aether-ai.eu. You also have the right to lodge a complaint with your local data-protection authority.
12. Changes to This Policy
We may update this policy from time to time. Material changes will be announced on the Site or via e-mail. Continued use of the Service after the effective date constitutes acceptance of the updated terms.